Refund policy

Return Policy

All sales are final. We carefully curate each order with love, and because of the nature of our products, we're unable to accept returns or exchanges based on personal preference or unmet expectations.

If you need to cancel your order, please contact us within 30 minutes of placing it. If you notice any errors in your order details, reach out right away — we can only make updates before your order is packed.

Once your order has shipped, Hidden-Haven.shop is not responsible for delivery issues. Please contact your carrier directly for assistance.

Product Disclaimer

Our mystery bundles and curated gift sets are a surprise by design! 🌿 Product photos are for inspiration only — actual items may vary. Specific items are only guaranteed when stated in the product description.

Safety Disclaimer

Some products may contain small parts and are not suitable for children under 10. Please supervise young children at all times.

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